My name is Randy Whitcroft, and I have a passion...and an opinion on just about everything to do with customers. Rants, raves and everything in between about customer experience, service, etc. are fair game here... More →
TV Commercials…love them or hate them, they are something that we all have to deal with as part of our television entertainment experience. Although I only watch a few specific shows each week, and I hate having to endure approximately 10 minutes of these commercials during an average 30 minute program, the reality is that [...]
To begin with, it is important to highlight that I consider myself a professional in my chosen profession. I have went to school for Business Sales, and other than washing dishes for 6 months as my first job in high school, all I have ever done is sales, and sales management. I chose this field [...]
With the Grammy Awards coming up, the band Bon Jovi is taking a new approach to their performance during the show. In case you have not heard yet, they have set up a system where you can vote on what song you want them to play during the awards show. Even if you are not [...]
One of my pet projects over the holidays was to repaint my home office. I wanted something a little different and decided upon the Rustoleum chalkboard paint. As you can see I went with a color other than the standard green or black which you typically see on a chalkboard. As you can also see [...]
